Seller keeps calling our FR5 shipped. Same unmoving label. Who supposedly collected the arm and tray gripper?
Can't arrange FR5 receiving from a label-created screenshot
JaneBaker0510 · 2025年12月17日 15:30 UTC
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Ask for the identified package's carrier or agent handover record, with the crate mark and stated contents. A label can exist before anybody collects anything, however many times shipped is written above it.
19分They named an agent, but no handover record. I've sent the crate mark to that contact.
10分Does the agent recognise receiving it, or only arranging transport? That distinction matters more than another predicted arrival date.
15分And keep the tray gripper in the contents question. Finding a booking for an arm would not confirm the complete package you ordered.
13分Agent recognises the booking only. No receipt. Gripper is on the seller's packing list, still unverified.
5分Then receiving stays unbooked. Has the seller answered who physically has the crate now?
18分No. Repeats the agent's name. Apparently we're meant to take turns asking each other
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