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Pre-shipment clip ends before the part is released

HanaBennett0709 · 2025年2月23日 08:54 UTC

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HA
HanaBennett0709
Our FR10 acceptance clip shows a housing lifted, then cuts away. We agreed placement into our inspection fixture. Seller calls that completed. I don't.

13 条回复

OL
OliverChen1146

Point them at the agreed release observation and ask for the whole sequence, because another close-up of the pick won't answer it

11
HA
HanaBennett0709

Sent that. Also can't identify the contact pads in the existing shot. Two missing observations.

17
OL
OliverChen1146

Ask for a tool close-up tied to the continuous run, with whatever order identification you agreed visible too

25
HA
HanaBennett0709

We didn't agree an identification shot. We did agree our sample and fixture. Neither is clear.

7
LU
LucaBarnes0526

Could you send them a marked photo of your fixture so the person filming knows exactly what has to be visible?

18
OL
OliverChen1146

Yep, and describe identification as an additional clarification, not an agreement they broke if it wasn't in the original terms

15
AN
AnilAli0201

Does the current clip show the fixture at all, even before the cut?

3
OL
OliverChen1146

That matters, because a poor angle and a completely absent fixture need different answers from whoever ran the test

12
RA
RachelArcher0435

List what the footage establishes and what remains unseen. That lets you acknowledge the visible lift without accepting a placement demonstration that stops before placement.

7
OL
OliverChen1146

And keep the request short enough to forward to their operator, otherwise the useful shot list disappears inside the purchasing argument

13
HA
HanaBennett0709

Fixture edge is visible, Anil. Seller now says the camera stopped recording, not the cycle.

9
HA
HanaBennett0709

They've promised another recording with the pads, sample and release visible. Sent our marked fixture photo. Still awaiting it.

11
OL
OliverChen1146

That explanation is plausible, but the missing placement is still missing until they send it; don't let the explanation stand in for the recording

10

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