Our FR10 acceptance clip shows a housing lifted, then cuts away. We agreed placement into our inspection fixture. Seller calls that completed. I don't.
Pre-shipment clip ends before the part is released
HanaBennett0709 · 23 Feb 2025, 08:54 UTC
13 replies
Replying to HanaBennett0709
Point them at the agreed release observation and ask for the whole sequence, because another close-up of the pick won't answer it
11pointsReplying to OliverChen1146
Sent that. Also can't identify the contact pads in the existing shot. Two missing observations.
17pointsReplying to HanaBennett0709
Ask for a tool close-up tied to the continuous run, with whatever order identification you agreed visible too
25pointsReplying to OliverChen1146
We didn't agree an identification shot. We did agree our sample and fixture. Neither is clear.
7pointsReplying to HanaBennett0709
Could you send them a marked photo of your fixture so the person filming knows exactly what has to be visible?
18pointsReplying to HanaBennett0709
Yep, and describe identification as an additional clarification, not an agreement they broke if it wasn't in the original terms
15pointsReplying to HanaBennett0709
Does the current clip show the fixture at all, even before the cut?
3pointsReplying to AnilAli0201
That matters, because a poor angle and a completely absent fixture need different answers from whoever ran the test
12pointsReplying to HanaBennett0709
List what the footage establishes and what remains unseen. That lets you acknowledge the visible lift without accepting a placement demonstration that stops before placement.
7pointsReplying to RachelArcher0435
And keep the request short enough to forward to their operator, otherwise the useful shot list disappears inside the purchasing argument
13pointsReplying to AnilAli0201
Fixture edge is visible, Anil. Seller now says the camera stopped recording, not the cycle.
9pointsReplying to LucaBarnes0526
They've promised another recording with the pads, sample and release visible. Sent our marked fixture photo. Still awaiting it.
11pointsReplying to HanaBennett0709
That explanation is plausible, but the missing placement is still missing until they send it; don't let the explanation stand in for the recording
10pointsDiscussion closed
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