Our FR5 for lightweight-fixture loading arrived with a crushed crate corner, displaced supports and visible damage near the controller enclosure; I have kept it unpowered, photographed the delivery and retained the packing, but the seller in China has answered only that I should switch it on.
I cannot accept switch it on as the FR5 damage assessment
OwenBaker0486 · 2026年8月20日 13:58 UTC
主帖中文翻译暂不可用，以下显示英文原文；回复保留原文。 查看英文原文
3 条回复
Do not power visibly damaged equipment to provide their requested proof; ask for a qualified inspection arrangement and written handling instructions tied to the serial and damage photographs, while keeping the delivery evidence intact.
16分Their service contact has now arranged an inspection at our bench and acknowledged the enclosure damage in writing; the appointment is arranged, not completed, and the FR5 remains unpowered.
14分Ask the inspector to distinguish visible transport damage, any further findings and the work needed before energisation, rather than give purchasing a single inspected tick that everyone reads differently.
0分