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Has my FR10 actually gone anywhere yet?

BenChen1153 · 2026年6月8日 14:21 UTC

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BE
BenChen1153
Seller says our FR10 shipped weeks ago. Tracking says label created. Again. I bought the package through Alibaba and every time I ask, back comes the same photo of our mounting plate next to a label. Lovely label, but has anyone actually picked up the robot crate?

5 条回复

LU
LucyBaker0480

Our forwarder issued a parcel reference before collecting anything. Ask for the collection receipt or first physical acceptance record, tied to your crate identification

19
BE
BenChen1153

Got something different at last: a consolidator's warehouse receipt. Different number from the parcel page, naturally. Nothing showing it leaving there. Looks like someone else has a crate now, though I still don't know if it's ours.

3
LU
LucyBaker0480

Does that receipt identify your crate and its contents, or only the seller's consolidated consignment? That would determine what it actually confirms

20
BE
BenChen1153

It's ours. Mark matches the packing photo and the consolidator confirmed they've got it. Still waiting to book the next leg. So all those shipped replies meant it's sitting in a warehouse. Would've been nice to hear that the first time.

15
LU
LucyBaker0480

Ask which reference will track the next movement and who will supply it. You now have a confirmed handoff, but the old parcel page may remain uninformative

9

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