Has my FR10 actually gone anywhere yet?

BenChen1153 · 8 Jun 2026, 14:21 UTC

Reply to discussion
BE
BenChen1153
Seller says our FR10 shipped weeks ago. Tracking says label created. Again. I bought the package through Alibaba and every time I ask, back comes the same photo of our mounting plate next to a label. Lovely label, but has anyone actually picked up the robot crate?

5 replies

LU
LucyBaker0480
Replying to BenChen1153

Our forwarder issued a parcel reference before collecting anything. Ask for the collection receipt or first physical acceptance record, tied to your crate identification

19 points
BE
BenChen1153
Replying to LucyBaker0480

Got something different at last: a consolidator's warehouse receipt. Different number from the parcel page, naturally. Nothing showing it leaving there. Looks like someone else has a crate now, though I still don't know if it's ours.

3 points
LU
LucyBaker0480
Replying to BenChen1153

Does that receipt identify your crate and its contents, or only the seller's consolidated consignment? That would determine what it actually confirms

20 points
BE
BenChen1153
Replying to LucyBaker0480

It's ours. Mark matches the packing photo and the consolidator confirmed they've got it. Still waiting to book the next leg. So all those shipped replies meant it's sitting in a warehouse. Would've been nice to hear that the first time.

15 points
LU
LucyBaker0480
Replying to BenChen1153

Ask which reference will track the next movement and who will supply it. You now have a confirmed handoff, but the old parcel page may remain uninformative

9 points

Add to the discussion

Welcome to Application Robot

Everyone can read the forum. Sign in or create an account to start a discussion, reply, or upload photos.

Forgot your password?

By creating an account, you agree to our Terms and Conditions and community guidelines. Read our Privacy Policy for how your information is handled.