Our UR5e arm arrived. Controller and power lead did not. Seller claims separate shipment but supplies only the arm reference.
ur5e controller missing behind the arm's delivery reference
ZaraChen1178 · 2025年12月25日 16:58 UTC
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回复 ZaraChen1178
Ask for the controller package mark, its contents and actual handover record, explicitly separate from the delivered arm. Send your receiving count alongside it. Keep setup marked incomplete; another copy of the arm receipt won't establish where the missing package is
6分回复 LeoChen1145
Separate package mark supplied. No handover record or location. Setup remains unbooked.
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