Our coated housings show a narrow pad band under the inspection lamp, but not in the supplier's diffuse-light photographs. How should I define the appearance comparison before agreeing to softer FR5 gripper pads?
They have that housing already, with its pre-trial photograph. They haven't decided whether the band is unacceptable under the customer's appearance requirement.
Soft pads gave us cleaner-looking parts but needed more frequent cleaning, which nobody had allowed for. Include repeated holding and release with representative parts in any comparison, and find out who will maintain the contact surfaces.