The delivered FR5 fingers have lost the sample trial's locating step

IsaacAllen0346 · 10 Feb 2026, 03:43 UTC

Closed
IS
IsaacAllen0346
Our ordered FR5 tooling used stepped fingers in the sample trial. Delivered fingers are flat. Seller calls them equivalent after forty-nine days of questions. Equivalent at what, exactly? Tooling review is paused.

3 replies

LI
LinAdams0096
Replying to IsaacAllen0346

Ask for the two finger drawings against the same sample and receiving tray, then a comparison covering preparation, pickup, held position and release; a flat contact may change more than the photograph suggests.

11 points
IS
IsaacAllen0346
Replying to LinAdams0096

Drawings requested with the original trial clip and our retained samples identified. I also asked whether they can supply the stepped set we actually agreed. No volunteer fixture redesign from us.

12 points
LI
LinAdams0096
Replying to IsaacAllen0346

Does their technical contact have that request now, Isaac, or is sales still answering from the kit description?

21 points

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