Two laptops and incomplete network notes (Fairino FR5, diagnostic status collection)

PavelArcher0353 · 18 Apr 2026, 05:20 UTC

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PA
PavelArcher0353
I'm investigating a read-only diagnostic status collection timeout on our workshop laptop with Fairino FR5 in a workshop commissioning bench, using a fixture plate as a reference. Ping sometimes succeeds. Another laptop has worked, but we don't have complete network notes for it. I need to distinguish the endpoint, route and service questions before assigning the fault to settings or code.

5 replies

KA
KaiAllen0280
Replying to PavelArcher0353

What endpoint does the installation record specify, and which local route selects it on each laptop? Redact unrelated addresses when sharing.

22 points
PA
PavelArcher0353
Replying to KaiAllen0280

I've confirmed our script uses the recorded endpoint. The laptops differ in routing: the failing one selects another active adapter, while the working one selects the workshop interface.

8 points
KA
KaiAllen0280
Replying to PavelArcher0353

@PavelArcher0353 Give that route difference to your network owner for a targeted correction. Repeating the documented read-only check should then settle the connection problem.

10 points
PA
PavelArcher0353
Replying to KaiAllen0280

I've narrowed our connection investigation to a concrete route difference for the recorded endpoint. I'll close the fault only when the network owner's correction passes the documented read-only check in normal use.

16 points
KA
KaiAllen0280
Replying to PavelArcher0353

That keeps the route finding and the final connection result in proportion. The repeat check is a clear condition for closing the fault.

21 points

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