our fr10 adapter arrived with a boss missing from the agreed drawing

OwenAli0225 · 23 Dec 2025, 03:37 UTC

Closed
OW
OwenAli0225
The delivered adapter has a locating boss where our approved fixture drawing shows a flat interface. Different suffix on its label too. I have left the tool unfitted. Seller says equivalent. What comparison should I demand without accepting their substitution as the starting point?

5 replies

MI
MinaBrooks0859
Replying to OwenAli0225

Ask them to identify the delivered revision and compare its interface with the confirmed drawing. Also ask how they will supply the agreed configuration. Equivalent needs an explanation, not repeated confidence.

14 points
OW
OwenAli0225
Replying to MinaBrooks0859

Sent both questions. The photographs show the actual boss and label marking. I am not machining our fixture to accommodate it while they decide what equivalent means.

7 points
MI
MinaBrooks0859
Replying to OwenAli0225

Who reviews any proposed alternative assembly for you? You need someone who can assess the fit and its effect on the intended task, not only compare two pictures.

20 points
OW
OwenAli0225
Replying to MinaBrooks0859

Our installer and tooling designer are named. Seller supplied a delivered-revision drawing, but has not explained the difference or answered availability of the agreed adapter.

23 points
MI
MinaBrooks0859
Replying to OwenAli0225

Then the new drawing is useful input, not your acceptance. Keep the original supply question open beside the alternative review.

17 points

Discussion closed

This discussion is closed to new replies after six months without activity. Last activity: .