Cannot plan around a spare pendant cable with no parcel reference

SaraCarter0983 · 28 Jun 2026, 10:17 UTC

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SA
SaraCarter0983
Main FR5 hardware matches our order. The additional pendant cable is still missing. Seller acknowledges it's a spare, but four days of 'next shipment' gives me no parcel reference for our sample-tray setup.

1 reply

BR
BrunoChen1148
Replying to SaraCarter0983

Ask whether that cable is allocated to your order, what dispatch date they are committing to, and which parcel will carry it. Keep the spare recorded as missing until it arrives; the installed cable is not a substitute for something they separately promised, and 'next shipment' is not a stocking plan.

13 points

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