My FR10 hardware matches the Chinese seller's order, but the spare tool cable is missing. Twenty-five days of next shipment, no tracking. How do I get an answer for that additional cable before our housing-transfer plans move on?
Replying to BethArcher0411
Send the spare-kit promise with a receipt list showing the fitted cable separately. Ask for the missing cable's confirmed availability and dispatch plan. Maintenance should see it as absent until it arrives, not assume the photograph of the installed one covers the spare requirement.
11 points