Our FR10 arrived with an adapter that changes the gripper orientation from the sample trial. The seller says equivalent. Our inspection pieces enter narrow tray pockets. I need more than a matching bolt pattern.
Is returning it for the demonstrated adapter still an option? I'd ask that alongside the technical questions. Otherwise you can spend a surprising amount of your own time helping someone justify their substitution.
Ada, their answer only mentions mounting. Maya, I asked for the original adapter and they offered to demonstrate this one instead. No return option confirmed.
I'd still keep the original-adapter request open. A demonstration might give you a useful alternative, but it shouldn't quietly become your agreement to pay for adapting the rest of the station.
Yes. It shows the new adapter and our sample pieces, but uses an open board instead of the pocket tray. Grip looks plausible. Tray access remains unanswered. I've pointed out that specific omission.