LouisArcher0398 · 17 Mar 2026, 05:56 UTC
Send the agreed demo scope to the technical contact and ask whether the offered finger set and samples are actually available for that recording.
18 pointsTechnical contact says our fingers haven't been made. Sales has been sending a demonstration unit.
8 pointsThen ask them to correct the order status and explain how they will complete the included demonstration, rather than asking you to accept the demonstration unit as the ordered package.
23 pointsRequested that, or an agreed way to cancel. No revised delivery or demo commitment yet.
1 pointsKeep the cancellation discussion separate from a completed cancellation, Louis; your workshop still needs to know the purchase is unresolved, not assume the money or the fingers are on their way.
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