Send one reconciliation with ordered contents, received quantities and the seven missing cables. Attach that final contents message to the invoice. Ask them to answer the cable shortage, not redefine the whole delivery after it arrived.
Why are our 75 UR5e cable kits being counted as loose pieces?
JonasChen1155 · 21 Mar 2026, 20:35 UTC
We ordered 75 matched accessory kits, each with a tool cable. Stores received 75 adapter packs but only 68 cables. The seller says the quantity means pieces. Their final contents message says a cable per kit. Which received count are they proposing I erase?
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