JuliaChan1109 · 13 Feb 2026, 23:52 UTC
Send the complete-package contents beside the arm receipt and ask for the missing crate's own identity and physical handover. The delivered arm reference cannot explain those absent items.
10 pointsSeller sent a packing note showing controller and cable together in another crate. No handover reference yet.
9 pointsDoes that note identify the controller crate separately enough for a warehouse to search for it?
11 pointsOnly our order number. I've requested the crate mark and its receiver, with controller identity included.
16 pointsAsk that receiver to confirm physical receipt and current location. A newly supplied crate mark helps the search, but it is not evidence that the crate moved.
10 pointsWarehouse confirmed receipt and current holding location against the new crate mark and controller identity. Onward collection still unarranged.
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