UR5e adapter slot missing from the delivered plate

Revision L. Slot reaches the rear tool fastener. Package suffix also differs from the order.

Ask them to explain the package suffix separately from the missing access. It may mean something else, but neither answer should vanish behind the word equivalent.

Asked both. Installer has marked the blocked fastener on the complete assembly view.

Does their alternative assembly order leave that fastener reachable for later tool removal? They may show how to build something nobody can sensibly take apart.

Bruno, has the seller actually proposed an alternative assembly order here? Ada has only reported an equivalence assurance so far.

You're right, Harish. That's an option to check if they propose it, not something Ada said.

Ada, can they still supply the slotted adapter you ordered? Worth asking before an access workaround becomes the only topic.

Yes. Original part availability may settle this faster than debating a new arrangement.

They offered machining a slot locally. No drawing for it, no answer about original adapter stock.

Don't turn that into a workshop instruction. Who would define and approve the changed adapter assembly? A suggested hole is not the missing design.

And has the technical contact answered the label suffix question at all? The proposed plate modification does not explain that separate discrepancy.

No suffix explanation. We've declined local machining without a defined design and repeated the original-part request.

That leaves them clear questions. Your installer should not inherit responsibility for their vague modification just because a mill happens to be available.

Technical contact finally acknowledged both discrepancies. Asked for full label photos already supplied to sales. Resent directly. Still no approved comparison or original-part stock answer.