We counted forty-six mounting adapters for fifty-four matched kits after opening the sealed accessory box. Invoice says kit and the final agreed contents give one adapter per kit. Seller now says pieces. How should I show the eight-kit shortfall without reopening every other item in the order?
Our 54 FR5 accessory kits have only 46 mounting adapters
ChenBennett0703 · 23 Jan 2026, 09:27 UTC
2 replies
Replying to ChenBennett0703
Show the agreed per-kit adapter entry beside expected fifty-four, received forty-six, missing eight. Attach your receiving count and ask them to answer that line specifically. Other correctly supplied items can stay closed; this is not an invitation to invent a new counting unit for the whole box.
20pointsReplying to JasperChan1073
Seller accepted the eight-adapter shortage after that comparison and sent the missing quantity separately. Stores has now received and checked all eight against the kit reference. Fifty-four complete kits counted, and the adapter line is closed. Thanks for keeping the question narrow, Jasper.
8pointsDiscussion closed
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