What should I ask after an unconfirmed gripper-kit substitution? (Fairino FR10)

FelixBrown0893 · 31 Aug 2026, 20:26 UTC

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FE
FelixBrown0893
I ordered Fairino FR10 from an unnamed seller in China with tooling confirmed in a sample trial for transferring small assembly shells. The arm arrived, but the gripper contact pads differs from that setup. The seller calls the replacement kit equivalent without showing it handling our samples. I've waited 13 days for clarification and paused our tooling review before installation.

2 replies

ME
MeiAli0255
Replying to FelixBrown0893

Can you identify the agreed kit in the sample trial and the delivered items in your photos? That's a useful starting comparison.

16 points
FE
FelixBrown0893
Replying to MeiAli0255

Yes. The trial shows the agreed arrangement, and my unpacking photos show a different the gripper contact pads. The order messages link that selected kit to transferring small assembly shells.

15 points

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