Our delivered FR10 matches the main order, but its promised spare pendant cable is missing. Seller in China says next shipment for three days. How should I pursue the spare-kit line?
Replying to FionaBaker0499
Send the agreed spare-kit contents and request a dated dispatch proposal with the additional cable identified separately from the fitted cable; record the main receipt and outstanding shortage separately, since next shipment is not evidence that the spare has left.
11 points