Cannot choose another FR5 pickup offset from these crooked pucks

The station log says pickup corrected three times. I watched the recording and the puck seems level in its nest, then tilts as the fingers touch it. Nobody has written down which finger contacts first. I'm the network person who inherited the support folder, not the person to retouch this robot. I want to send maintenance a useful inspection request instead of another vague arm drifting report. Where would you start?