I cannot make 82 FR5 kits from 73 mounting adapters

Sent that table with the sealed-box photos and unpacking count witnessed by stores. Seller replied that adapters are shared, which isn't in the agreed contents.

Does their final contents message explicitly say one adapter per kit, Carla?

Yes, one per kit, with the reference shown. I highlighted that line instead of arguing about what a kit usually means.

Good. Also ask whether all 73 supplied adapters are the agreed revision. You do not want the quantity argument to hide another problem when stores starts building the matched sets.

Maintenance checked the supplied reference and revision. All 73 match. Nine complete kits remain impossible without the missing adapters; nothing else is short.

Then keep asking for nine of that exact adapter against the existing order. No need to renegotiate the meaning of every component in the box.

Have they actually acknowledged the nine-adapter shortage yet, or are they still sending explanations of shared kits? I'd want that answer before a proposed replacement becomes another sales quote.

They acknowledged nine short and offered a different adapter reference as available stock. Our installer says its locating feature differs, so I asked for the originally agreed part.

Did they give availability for the original reference?

Not yet. They confirm the substitute isn't what we ordered, but still haven't answered when nine originals can be supplied. Shortage is acknowledged, not resolved.

Stores can record that precise gap now. Keep the available 73 matched kits separate from the nine incomplete sets so nobody issues a partial one as complete.