Different label suffix, visibly different tool-interface bracket, forty-six days of equivalent without evidence. Seller confirmed our fixture drawing before purchase. Tooling remains unfitted. What exactly should I put before their technical person?
Replying to RobinChan1121
Send the confirmed drawing and delivered identifiers with photographs marking the differing interface features. Ask for the delivered revision drawing and a compatibility comparison addressing your locating, mounting and connection requirements. Have your toolmaker review it; also keep supply of the confirmed arrangement as a separate unanswered option.
15 points