our UR5e spare cable hasn't joined any shipment
ImranAli0218 · 19 Sept 2025, 02:43 UTC
ClosedWorking cable present. Spare still promised with our next order. No next order planned. Familiar discussion, now ours.
5 replies
Is the spare identified separately on the order? I'd ask purchasing to request its own supply proposal rather than discuss another robot shipment.
10 pointsYes. Separate line and cable reference. Purchasing has it.
18 pointsHas the seller confirmed availability of that exact reference, or only agreed to send something later?
8 pointsLater. No stock answer. I've asked again.
10 pointsLeave it absent on the maintenance stock list. A promise and an identified spare are useful distinctions, but neither fills the shelf.
18 pointsDiscussion closed
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