our UR5e spare cable hasn't joined any shipment

ImranAli0218 · 19 Sept 2025, 02:43 UTC

Closed
IM
ImranAli0218
Working cable present. Spare still promised with our next order. No next order planned. Familiar discussion, now ours.

5 replies

JA
JaneCarter1032
Replying to ImranAli0218

Is the spare identified separately on the order? I'd ask purchasing to request its own supply proposal rather than discuss another robot shipment.

10 points
IM
ImranAli0218
Replying to JaneCarter1032

Yes. Separate line and cable reference. Purchasing has it.

18 points
JA
JaneCarter1032
Replying to ImranAli0218

Has the seller confirmed availability of that exact reference, or only agreed to send something later?

8 points
IM
ImranAli0218
Replying to JaneCarter1032

Later. No stock answer. I've asked again.

10 points
JA
JaneCarter1032
Replying to ImranAli0218

Leave it absent on the maintenance stock list. A promise and an identified spare are useful distinctions, but neither fills the shelf.

18 points

Discussion closed

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