I programmed our initial Fairino FR5 job for fixture-to-tray unloading with a molded spacer in a shared bench handling station and handed it over to the operators. They can start the saved job, but they need me when a pocket is empty or a run is interrupted. I suspect the handover omitted recovery decisions, rather than the operators lacking willingness.
A teach-back could reveal where the handover becomes unclear. What do operators understand the restart instruction to mean when they explain it without prompts?
I tried that in a discussion. Several people read the same restart line differently. So yes, we've handed over an instruction that doesn't agree with itself.
Use the conflicting interpretations to revise the instruction into condition, permitted action and escalation criteria.
After the responsible integrator reviews it, check understanding again through an unprompted teach-back.
For my own handover, I framed the discussion around locating gaps in the guide I had written. Asking where it required a guess helped operators contribute corrections without defending their interpretation.