Our order includes a pre-shipment sample-to-tray demonstration with the agreed fingers. Seller sent general arm movement, no readable equipment labels and no clear pickup. I cannot connect that clip to our package. Asked for an uninterrupted view of identification, tooling and the agreed handling task.
FR5 video without identifiable tooling or samples
JoAllen0331 · 26 Jul 2025, 14:47 UTC
1 reply
Replying to JoAllen0331
Specify what needs to remain visible during pickup and release, including the receiving tray. They can provide close-ups for labels, but those need a clear link to the system doing the handling rather than a separate photo of convenient equipment.
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