I still cannot connect the FR10 demo clip to my order

MiaBennett0731 · 26 Jul 2026, 02:59 UTC

Reply to discussion
MI
MiaBennett0731
I've spent 44 days asking our seller in China for the agreed pre-shipment recording: identifiable FR10 package, contact pads visible, and actual loading of the small inspection fixtures. The clip shows general movement. I can't identify our package or judge the sample handling, so I can't accept it as the agreed demonstration.

2 replies

CA
CallumAbbott0012
Replying to MiaBennett0731

Can you return a short list matching each agreed observation to what the clip actually shows? Ask for visible package identification and a recording of the tooling, pickup and fixture placement. That gives the seller a specific outstanding request instead of another request for a better video.

6 points
MI
MiaBennett0731
Replying to CallumAbbott0012

I've sent that comparison. They have acknowledged the request, but there is still no recording that identifies our package and shows the contact pads doing the agreed handling. I'm keeping the demonstration unaccepted; an acknowledgement isn't the missing evidence.

16 points

Add to the discussion

Welcome to Application Robot

Everyone can read the forum. Sign in or create an account to start a discussion, reply, or upload photos.

Forgot your password?

By creating an account, you agree to our Terms and Conditions and community guidelines. Read our Privacy Policy for how your information is handled.