Still waiting for useful help with fixture unloading (Fairino FR10)

RosaCarter0988 · 30 Mar 2026, 04:56 UTC

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RosaCarter0988
We bought an imported handling package from an unnamed seller through the Alibaba marketplace. It uses Fairino FR10 for fixture unloading with a machined polymer sleeve in a supervised tray handling cell and stops intermittently. My support report has been open for 45 days. The seller requested more information after receiving my phone video, and I need to understand what would narrow the fault down

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