Buying robots from China

Direct imports, distributors, supplier checks, shipping, and after-sales support.

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Two freight references and no clear location (Universal Robots UR5e, loading inspection fixtures)

NoraCarter1018 · 15 points · Buying robots from China · 3 Sept 2026

5replies S

Prototype assembly workshop: Where do I start tracing our Fairino FR5 service return?

SamChan1116 · 35 points · Buying robots from China · 3 Sept 2026

21replies J

Supervised fixture loading area: Which identifiers help support find the right manual?

JoAdams0157 · 31 points · Buying robots from China · 3 Sept 2026

2replies M

A small parts assembly workshop: Getting past 'please send details' for Universal Robots UR5e

MayaArcher0388 · 8 points · Buying robots from China · 3 Sept 2026

2replies A

Can I trace Fairino FR5 without a collection scan? - loading inspection trays

AmyCarter0989 · 15 points · Buying robots from China · 3 Sept 2026

1replies I

Has my Fairino FR5 actually been collected? - sorting molded samples

IsaacBarnes0607 · 14 points · Buying robots from China · 3 Sept 2026

5replies R

Dedicated parts handling station: What should I ask for beyond a shipping screenshot?

RachelAbbott0087 · 13 points · Buying robots from China · 3 Sept 2026

10replies M

Seller says handed over, freight agent says not received (transferring sample trays)

MeiAli0255 · 22 points · Buying robots from China · 3 Sept 2026

9replies S

A bench handling station: Our imported handling package stops intermittently

SofiaAdams0108 · 8 points · Buying robots from China · 3 Sept 2026

20replies C

What proves delivery of the specific crate assigned to the mounting hardware kit?

ChloeBrown0918 · 25 points · Buying robots from China · 3 Sept 2026

0replies L

Fairino FR5: Support asked for more information. Which information?

LouisAli0224 · 10 points · Buying robots from China · 3 Sept 2026

2replies M

Turning a vague fault report into a useful support request - fixture unloading

MeiBrown0951 · 20 points · Buying robots from China · 2 Sept 2026

0replies

Buying robots from China

A familiar Jetson photo in a robot bundle tells me very little

The video shows a pause, not why it paused

Seller's screenshot only confirms a label

How do I get my returned controller linked to a repair ticket?

Who has our returned pendant if service never booked it in?

How do I find out which warehouse has our arm?

Our FR10 stops, but the phone clip misses the status screen

Seller wants a fault code but our FR5 only shows a waiting step

Two freight references and no clear location (Universal Robots UR5e, loading inspection fixtures)

Prototype assembly workshop: Where do I start tracing our Fairino FR5 service return?

Supervised fixture loading area: Which identifiers help support find the right manual?

A small parts assembly workshop: Getting past 'please send details' for Universal Robots UR5e

Can I trace Fairino FR5 without a collection scan? - loading inspection trays

Has my Fairino FR5 actually been collected? - sorting molded samples

Dedicated parts handling station: What should I ask for beyond a shipping screenshot?

Seller says handed over, freight agent says not received (transferring sample trays)

A bench handling station: Our imported handling package stops intermittently

What proves delivery of the specific crate assigned to the mounting hardware kit?

Fairino FR5: Support asked for more information. Which information?

Turning a vague fault report into a useful support request - fixture unloading