The spare cable is missing from our contents sheet

VictorBell0620 · 15 Jun 2025, 03:39 UTC

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VI
VictorBell0620
I've got our UR5e package and the cable fitted to it, but no extra pendant cable, and the seller has sent a contents sheet with the spare-kit line missing even though it's on our accepted quote. They want me to sign the sheet before discussing the shortage. I'm not signing that as complete.

1 reply

NO
NoraChen1192
Replying to VictorBell0620

Send back a list of what you actually received and identify the spare against the accepted quote; you can acknowledge the delivered hardware without agreeing that the missing item has disappeared from the order.

23 points

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