I've got our UR5e package and the cable fitted to it, but no extra pendant cable, and the seller has sent a contents sheet with the spare-kit line missing even though it's on our accepted quote. They want me to sign the sheet before discussing the shortage. I'm not signing that as complete.
The spare cable is missing from our contents sheet
VictorBell0620 · 15 Jun 2025, 03:39 UTC
1 reply
Replying to VictorBell0620
Send back a list of what you actually received and identify the spare against the accepted quote; you can acknowledge the delivered hardware without agreeing that the missing item has disappeared from the order.
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