They have now, and the current rotated row fails end support on our permitted short load even though the full layer meets the defined bearing requirement; the partial arrangement is explicitly rejected rather than hidden behind the full-layer result

What alternative is proposed for the short load, and has tooling assessed its release?

Packaging proposes a different partial-row arrangement and dispatch can accept its lower quantity, but the tool designer has not supplied the complete release result; it remains a candidate, not an approved exception operators should improvise

Please return with that result. The remaining question is specific now, not whether the full pallet looks tidy.