Nine days waiting for a specific pre-shipment recording: the supplied UR5e clip identifies neither our package nor the gripper performing the agreed tray task, so I cannot close that demonstration item.
Does the seller have your agreed demonstration scope in the same conversation as the recording request? I have a similar enquiry open, so I am interested in whether they are answering the actual task or only the request for a better video.
Yes, the order conversation includes sample pickup, tray placement and withdrawal with the specified gripper. The clip shows movement without a sample; the package identifier is not readable.
Hassan, yes, although I would let the seller propose how to make that link clear. Leah needs traceable package and tooling identity with the agreed handling visible, not necessarily an elaborate camera production that costs another week.
They returned a continuous recording showing the package identifiers and fitted gripper before the sample task. Pickup is clear, but the tray wall hides the placement and release; I've accepted the identity link only.
Can they change the view so your reviewer sees what happens at that receiving position? The same identified assembly should remain connected to the additional task evidence.
I've requested that receiving view against the identified demonstration. Their reply acknowledges it, but no new recording yet; the pre-shipment handling item remains incomplete.