Why is this refurbished FR5 inspection report for another serial?

They have sent matching label photographs for the offered arm and controller. The report for those is apparently being found. No collection booked.

Does the offer name the pendant and cables too?

Keep your training plan provisional while the package is still being established. A listing photograph tends to become 'equipment available' in a timetable long before anyone has checked what comes with it.

Lucy, pendant included. Cables described as a set, without individual references. Caleb, the workshop session is not scheduled against this purchase.

Can they lay out the actual cable set with its markings visible? Cheap question before travelling. I've had a box described as accessories when the one item we needed wasn't in it.

Mia's photo request helps with contents. I'd still have the assessor review the identified configuration and scope, not turn a good cable photograph into a condition assessment.

No disagreement there. Contents first, condition still open.

The cable photographs arrived. Our technician has one identification question. The seller still hasn't found a unit-specific report and now suggests we watch it run when we visit.

A demonstration could be useful as part of an agreed assessment. It isn't an answer to where the claimed inspection report went. Have they said whether it actually exists?

And avoid booking your technician just to discover the offered demonstration is a few unloaded moves. Ask what will be available for the assessment before spending their time.

I asked directly. They now say inspected meant checked by their workshop, with no retained report for this unit. The example report was from a different level of service.

That's a fairly important missing adjective.

At least you now know what is and isn't being offered. You could ask your assessor to define a suitable pre-purchase scope from that position, or decide the uncertainty isn't worth the travel. I wouldn't keep chasing a report they've said doesn't exist.

Theo, agreed. I'd ask whether the seller will allow that assessment before paying to develop an elaborate visit plan. Some places welcome it; ours once wanted a sale before any meaningful checking.

They will allow an independent visit, but want a deposit before reserving the package. I'm not committing on that basis while the assessment scope and cable question remain open.

That leaves you with a real decision, not just missing paperwork. Keep the cost of the visit and the unresolved package items visible when you compare it with other offers.

What remains unclear on the cable?

Its marking is unreadable in the supplied photograph. Our technician wants it identified before calling the package complete. I've left the offer pending and am looking at the other candidate meanwhile.

Reasonable to keep comparing. A lower advertised price can still win eventually, but only after the assessment and missing-item costs stop being imaginary zeros.