Our FR5 carton-loading estimate includes one training session for me. Three shifts will use it. The arm price looked fine, but I cannot hand everybody my memory and call that support.
I want a shift lead from each shift involved. Not everybody needs to edit programs, but each shift needs someone who can deal with an ordinary interrupted job.
Could your own trainer cover the later operators once the leads are trained? Paying the supplier for every new starter could get expensive, though somebody has to maintain the material.
She wants the supplier to train the leads and provide the recovery material, then she will handle repeat operator training. We have asked for that split in the revised price.