Our UR5e arrived with damage beside the arm connector

AnikaAli0247 · 16 Jun 2026, 13:14 UTC

Reply to discussion
AN
AnikaAli0247
The crate corner is crushed, internal supports have shifted and I can see damage near the arm connector housing. I've kept our test-piece sorting setup unpowered, photographed the delivery and retained the packaging. Seller says switch it on. I want a qualified assessment of the damage first, with somebody owning the inspection and the downtime question.

0 replies

Add to the discussion

Welcome to Application Robot

Everyone can read the forum. Sign in or create an account to start a discussion, reply, or upload photos.

Forgot your password?

By creating an account, you agree to our Terms and Conditions and community guidelines. Read our Privacy Policy for how your information is handled.