I bought a complete Fairino FR10 package for loading assembly fixtures from an unnamed seller in China. Only the arm arrived; we're missing the controller and the tool wiring adapter. For 11 days the seller has said they shipped separately without giving a second reference.
Our crate and packaging are still here.
One crate arrived; the rest of the order has no tracking
GraceCarter1016 · 6 Jun 2026, 00:45 UTC
2 replies
Replying to GraceCarter1016
What's the package count on your delivery note? Match its identifier to the agreed contents so the missing balance is clear.
22pointsReplying to OliverChen1146
There's a single package identifier on the note, but our order includes the arm, controller, and the tool wiring adapter. I checked all the foam compartments and neither missing item is there.
10pointsAdd to the discussion
Welcome to Application Robot
By creating an account, you agree to our Terms and Conditions and community guidelines. Read our Privacy Policy for how your information is handled.