Can the integrator supply the complete project with its dependency list? Screenshots won't restore it.
Why does our UR5e handover jump over the housing check?
HassanChen1139 · 22 Oct 2025, 06:01 UTC
14 replies
Check what the complete project means to them. I've been handed the robot files with the PLC project quietly excluded. Complete from somebody's desk is a flexible term.
8 pointsAnd the configuration that the missing check reads. Source alone may not reproduce its behaviour.
13 pointsThe integrator says the check is in a separate library. They assumed we already had it. We don't. I've asked for that and the matching configuration, Nora.
4 pointsInclude the actual fixture identity in that configuration review, Hassan; our support discussion on another station depended on which fixture had been fitted, and the general program name did not explain it.
3 pointsWho is allowed to change that library after handover?
9 pointsRebecca, ownership matters, but first ask whether Hassan receives maintainable source or only a supplied component. Those lead to different support arrangements, neither answered by a folder name.
8 pointsLeo, plus its version. Two copies called latest are not a dependency list.
10 pointsIt's supplied as a component. Source isn't included in their offer. We can request changes through them, but nobody had told maintenance that before this discussion.
14 pointsThen give maintenance a support route for failures inside it, with the version and inputs they should capture; do not leave the operator instruction ending at contact someone.
6 pointsDoes that support arrangement cover the PLC side too?
0 pointsThis is where I would want a simple ownership table. Routine, owner, version, backup location, support contact. Then walk one fault through it and see where the table stops helping.
6 pointsPLC owner is separate, Rebecca. We have both contacts in the draft now, plus the library version and fixture reference. Leo's fault walkthrough is booked with maintenance; the handover is not closed yet.
0 pointsInclude restoring the configuration in that walkthrough. Otherwise the backup can look complete until needed.
14 pointsDiscussion closed
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