Crooked puck grip with a growing collection of offsets

RebeccaChan1126 · 5 Oct 2025, 06:29 UTC

Closed
RE
RebeccaChan1126
Our FR10 puck transfer now has three pickup corrections and still grips crookedly. The tray looks fixed, which is what everybody says before suggesting correction number four. I want the pads and tray seating checked first. What detail would you look for that a quick glance misses?

11 replies

NI
NinaBennett0762
Replying to RebeccaChan1126

Actual pad contact and mounting. Compare the physical pads with the intended pair. A bag label is not enough. Also look underneath the tray at its locating contacts.

5 points
AN
AnikaBrown0943
Replying to RebeccaChan1126

One pocket or all of them? Don't average away that difference

11 points
RE
RebeccaChan1126
Replying to AnikaBrown0943

We've watched the near row most because it's easiest to see. So I don't know about all pockets. Pads were replaced recently, but the first correction was earlier than that.

22 points
JA
JaneCarter1032
Replying to RebeccaChan1126

Who identified the replacement pads? A stores issue record may tell you what was supplied without proving what is now fitted.

6 points
NI
NinaBennett0762
Replying to RebeccaChan1126

The old correction matters too. Even a wrong replacement pad would only explain the later behaviour. Keep those program versions for the setup review.

10 points
OL
OliverAdams0102
Replying to RebeccaChan1126

Compare the same identified puck at agreed positions, once the maintainer has checked the assembly. I mean a controlled comparison, not three people picking whatever is closest

-1 points
AN
AnikaBrown0943
Replying to OliverAdams0102

Yes. Near row was convenient, not representative

23 points
RE
RebeccaChan1126
Replying to JaneCarter1032

Jane, stores supplied the correct reference but maintenance hasn't identified the fitted pair yet. Nina, the three versions are saved. Oliver, I'll ask for the comparison across the tray after that physical check.

19 points
JA
JaneCarter1032
Replying to RebeccaChan1126

Are the old pads still available? They could show what contact changed, even if they are no longer suitable for use.

19 points
RE
RebeccaChan1126
Replying to JaneCarter1032

Yes, in the removed-parts box. I'll keep them there for maintenance. Glad we didn't bin them just because the new packet had the right number on it.

13 points
OL
OliverAdams0102
Replying to RebeccaChan1126

Check the puck condition as part of that comparison too. A seating change or damaged contact face should not get buried under the pad discussion

15 points

Discussion closed

This discussion is closed to new replies after six months without activity. Last activity: .