The operators can start my sorting job, but an empty pocket sends them looking for me. I taught the normal run and left the decisions out. What should the recovery walkthrough cover?
Replying to JasperAbbott0029
Start with actual empty-pocket and interrupted-transfer examples, identifying the tray, source, destination and held-part state. Have the responsible controls and safety people agree recovery decisions, permitted actions and escalation. Then let operators walk through those cases, including uncertain outcomes, without you supplying the missing answer from memory.
16 points