our dispatch label turns the wrong carton edge over a gap

NiamhBriggs · 25 Mar 2026, 20:55 UTC

Closed
NI
NiamhBriggs
Our UR5e pallet proposal turns cartons so dispatch labels face out. Packaging's support direction then crosses the gaps underneath. I cannot tell whether changing the pattern or label position is the simpler answer.

15 replies

LU
LuisBrooks0869
Replying to NiamhBriggs

Is the label position fixed by the customer, or just where packing currently applies it? We once priced a complicated rotation around a label we were free to move.

4points
NI
NiamhBriggs
Replying to LuisBrooks0869

Customer wants it readable from the outside. They have not specified that face. Packing currently uses the short end because that is presented at their bench.

4points
CH
ChloeAdams0135
Replying to NiamhBriggs

Could packing show what changing the labelled face would involve before you redesign the whole stack? It may add handling, but at least you can compare actual work.

5points
JO
JonasAllen0285
Replying to NiamhBriggs

Moving the label sounds attractive. Does the straight pattern also let the proposed gripper release and withdraw? Otherwise you solve the reading problem and inherit a tool-access problem.

14points
LU
LuisBrooks0869
Replying to JonasAllen0285

Yes, Jonas. I'd sketch both the packing change and the complete straight placement. My example saved work because both fitted, not because moving a label is always easier.

19points
JO
JoArcher0418
Replying to NiamhBriggs

Does packaging accept the straight pattern with the actual filled cartons?

2points
NI
NiamhBriggs
Replying to JoArcher0418

Packaging accepts the support shown for the straight full layer using our filled-carton section. Tooling hasn't shown withdrawal beside the next carton yet. Packing says the alternative label face is reachable at the same bench.

17points
JO
JonasAllen0285
Replying to NiamhBriggs

Reachable is a start. We had a job where the label could go anywhere in theory, but the packer had to turn every filled case to see it properly. That extra turn vanished from the first cost sheet. Have someone walk through the proposed labelling step, including checking it can be read.

11points
CH
ChloeAdams0135
Replying to JonasAllen0285

Thanks, Jonas. That is the extra handling I meant. Niamh, could the present packing operator compare it with their current step?

17points
NI
NiamhBriggs
Replying to ChloeAdams0135

They did. The other face can be labelled without turning the carton in this bench arrangement. Checking the label takes the same step. We've added that arrangement to the proposal rather than assuming any bench would work.

17points
JO
JoArcher0418
Replying to NiamhBriggs

Has tooling returned the withdrawal view?

14points
NI
NiamhBriggs
Replying to JoArcher0418

Yes. It shows a conflict beside the adjacent carton. Tooling proposes a different finger arrangement, with its own quote. Moving the label has not made the whole job ready.

4points
LU
LuisBrooks0869
Replying to NiamhBriggs

Now you can compare that actual quote with the turned alternative, if packaging has any acceptable turned layout. Don't compare a revised complete tool with the old bare-arm price.

12points
NI
NiamhBriggs
Replying to LuisBrooks0869

Packaging has rejected the turned alternative we were sent. We are pursuing the straight pattern with the proposed finger change; short orders and the revised placement sequence still need checking.

18points
JO
JonasAllen0285
Replying to NiamhBriggs

Does the revised quote identify the same finger arrangement as the new drawing? I nearly mixed an old price with a new layout in another review.

20points

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