Our FR5 adapter puts the tool fitting on the other side

CalebBrooks0841 · 30 Sept 2025, 17:55 UTC

Closed
CA
CalebBrooks0841
The adapter delivered with our FR5 puts the tool fitting on the opposite side from the sample-trial setup. The seller calls it equivalent. Our tray clearances were tight even with the agreed assembly.

12 replies

AI
AishaArcher0431
Replying to CalebBrooks0841

Have they shown the delivered assembly beside your actual tray?

11 points
LU
LucyBarnes0567
Replying to CalebBrooks0841

Opposite side of what, Caleb? The fitting position or the whole tool orientation?

19 points
CA
CalebBrooks0841
Replying to LucyBarnes0567

Lucy, fitting position on the adapter. The fingers keep their original orientation. Aisha, no application view of the delivered assembly, only a photograph on a bench.

9 points
FA
FarahAli0243
Replying to CalebBrooks0841

I'd compare that fitting and its connected line through the tray approach before debating the word equivalent. Is the seller offering to supply the original adapter if this one is unsuitable?

8 points
BE
BethBennett0759
Replying to CalebBrooks0841

A substitute on one of our fixtures cleared the pickup and fouled the return route. Not this adapter, but that's why I'd want the complete task repeated in the review rather than a single posed sample.

10 points
AI
AishaArcher0431
Replying to BethBennett0759

Beth, was it the fitting or the flexible line that caught?

7 points
BE
BethBennett0759
Replying to AishaArcher0431

The line. Drawing showed the port and omitted what came out of it.

7 points
CA
CalebBrooks0841
Replying to FarahAli0243

Farah, they offered the original for an extra charge. I sent back the agreed tooling list and asked why restoring the ordered assembly is being priced as an upgrade.

24 points
LU
LucyBarnes0567
Replying to CalebBrooks0841

Ask availability as well. An extra price isn't a delivery promise.

8 points
FA
FarahAli0243
Replying to CalebBrooks0841

I would keep both questions open. I mean the supply dispute and whether the delivered tooling could work, not agree to pay for the original while they investigate.

23 points
AI
AishaArcher0431
Replying to BethBennett0759

Beth, thanks. I'll remember to include the connected line in our own tooling review.

16 points
BE
BethBennett0759
Replying to CalebBrooks0841

Caleb, has the seller supplied either the proper application view or an actual original-adapter supply option? Curious which route they choose when a bench photo stops being enough.

16 points

Discussion closed

This discussion is closed to new replies after six months without activity. Last activity: .