The spare cable keeps arriving as a photograph of the fitted one

IsaacAllen0346 · 26 Oct 2025, 09:35 UTC

Closed
IS
IsaacAllen0346
Our FR10 is here, its spare tool cable isn't. Seller keeps sending a photo of the installed cable. Lovely, but we ordered an extra one. How do I get that line answered?

6 replies

JA
JaneCarter1032
Replying to IsaacAllen0346

Does their reply acknowledge the additional cable line on the order? Ask them to confirm its reference and supply status separately from the fitted cable.

17 points
IS
IsaacAllen0346
Replying to JaneCarter1032

They acknowledge two cables now. Extra one to follow, no consignment number. I've asked whether it exists in stock or still needs sourcing.

11 points
EL
EllaArcher0381
Replying to IsaacAllen0346

Is the promised spare kit missing anything else? Worth keeping the list together so a cable parcel does not accidentally close the whole shortage.

10 points
IS
IsaacAllen0346
Replying to EllaArcher0381

The small mounting hardware is missing too, Ella. Sent the full list with received quantities. No, I won't mark the kit complete when one cable appears.

8 points
JA
JaneCarter1032
Replying to IsaacAllen0346

If they suggest credit, can you source the exact cable and the remaining hardware for that amount? I would compare the complete missing kit.

2 points
EL
EllaArcher0381
Replying to IsaacAllen0346

Have they answered the stock question, Isaac? If it is still being sourced, there may be no parcel to trace yet.

13 points

Discussion closed

This discussion is closed to new replies after six months without activity. Last activity: .