Our FR10 is here, its spare tool cable isn't. Seller keeps sending a photo of the installed cable. Lovely, but we ordered an extra one. How do I get that line answered?
Does their reply acknowledge the additional cable line on the order? Ask them to confirm its reference and supply status separately from the fitted cable.
The small mounting hardware is missing too, Ella. Sent the full list with received quantities. No, I won't mark the kit complete when one cable appears.