Send identified examples of those surfaces and the intended filled cartons. Ask them to assess the real pickup areas, transfer and release, with the awkward conditions kept visible
Can't accept the FR5 carton pickup from a smooth sample lid
JuliaBrown0935 · 18 Aug 2025, 22:26 UTC
16 replies
We have plain board, heavy print and tape crossing the proposed cup area. Filled examples are available. The demo box was empty and had no centre joint under the cup
24 pointsOur trial box was picked up before it had been taped, and the finished box put a ridge straight across the cup, so I'd have packing make the samples exactly as they leave the bench
18 pointsCould the cup land away from the joint, or would that require somebody to orient every box first? I'd compare that before assuming a new cup is the answer.
2 pointsOrientation could be a sensible option if it is cheap, but put the handling time in its price; a lovely vacuum concept can quietly arrive with a person turning every carton in front of it.
14 pointsMaya, avoiding the joint would require controlled orientation. Jasper, that means changing our presentation, so I've requested it as a separate costed option alongside handling the present mix
23 pointsWhat happens to a carton that cannot establish a grip?
20 pointsI'd want the supplier to explain how it recognises inadequate holding and handles an unsuccessful pickup, rather than just sending the nicest lift from each sample group
16 pointsKeep the trial order representative as well. A mixed run may need different handling from a long batch of one carton surface. Which do you actually receive?
22 pointsCheck the contents description on each sample. Same outer carton can carry different loads, and packing may add internal support without changing the box name. I'd ask them to identify that before anyone sends a pile of empty lookalikes.
18 pointsHas the supplier accepted your sample list yet? Interested whether they will assess the taped area or only propose a way around it.
5 pointsWill, short batches but occasional mixed arrivals. Bruno, packing has identified contents and construction. Yasmin, supplier accepted the sample list for review and is pricing both concepts. No trial results yet
11 pointsGood that the mixed arrivals are on it, we used to call ours batch work and then quietly feed in leftovers from another order halfway through
10 pointsI'd compare the two concepts on the same incoming mix first. Otherwise the oriented option may arrive with tidy prepared boxes while the other gets the real queue, and the cost comparison will be flattering for entirely the wrong reason.
12 pointsAgreed, Jasper. Same incoming mix; any orienting work included. Sam and Dominic, failed pickup and recovery are in the requested scope. Thanks, Hassan, packing spotted exactly that leftover-carton issue in our own flow
8 pointsWho deals with those failures during the trial?
12 pointsDiscussion closed
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