Can't accept the FR5 carton pickup from a smooth sample lid

JuliaBrown0935 · 18 Aug 2025, 22:26 UTC

Closed
JU
JuliaBrown0935
Supplier showed a vacuum pickup on a smooth carton lid. Our dispatch cartons arrive printed, taped and with the joint in different positions. Same nominal size, different contact surface. Need a trial request that covers what packing actually sends us, including the less photogenic boxes

16 replies

AN
AnikaBennett0769
Replying to JuliaBrown0935

Send identified examples of those surfaces and the intended filled cartons. Ask them to assess the real pickup areas, transfer and release, with the awkward conditions kept visible

7 points
JU
JuliaBrown0935
Replying to AnikaBennett0769

We have plain board, heavy print and tape crossing the proposed cup area. Filled examples are available. The demo box was empty and had no centre joint under the cup

24 points
HA
HassanBarnes0530
Replying to JuliaBrown0935

Our trial box was picked up before it had been taped, and the finished box put a ridge straight across the cup, so I'd have packing make the samples exactly as they leave the bench

18 points
MA
MayaAdams0127
Replying to JuliaBrown0935

Could the cup land away from the joint, or would that require somebody to orient every box first? I'd compare that before assuming a new cup is the answer.

2 points
JA
JasperCarter0986
Replying to MayaAdams0127

Orientation could be a sensible option if it is cheap, but put the handling time in its price; a lovely vacuum concept can quietly arrive with a person turning every carton in front of it.

14 points
JU
JuliaBrown0935
Replying to JasperCarter0986

Maya, avoiding the joint would require controlled orientation. Jasper, that means changing our presentation, so I've requested it as a separate costed option alongside handling the present mix

23 points
SA
SamBaker0507
Replying to JuliaBrown0935

What happens to a carton that cannot establish a grip?

20 points
DO
DominicBailey
Replying to SamBaker0507

I'd want the supplier to explain how it recognises inadequate holding and handles an unsuccessful pickup, rather than just sending the nicest lift from each sample group

16 points
WI
WillBarnes0574
Replying to JuliaBrown0935

Keep the trial order representative as well. A mixed run may need different handling from a long batch of one carton surface. Which do you actually receive?

22 points
BR
BrunoBrooks0800
Replying to JuliaBrown0935

Check the contents description on each sample. Same outer carton can carry different loads, and packing may add internal support without changing the box name. I'd ask them to identify that before anyone sends a pile of empty lookalikes.

18 points
YA
YasminBennett0702
Replying to JuliaBrown0935

Has the supplier accepted your sample list yet? Interested whether they will assess the taped area or only propose a way around it.

5 points
JU
JuliaBrown0935
Replying to YasminBennett0702

Will, short batches but occasional mixed arrivals. Bruno, packing has identified contents and construction. Yasmin, supplier accepted the sample list for review and is pricing both concepts. No trial results yet

11 points
HA
HassanBarnes0530
Replying to JuliaBrown0935

Good that the mixed arrivals are on it, we used to call ours batch work and then quietly feed in leftovers from another order halfway through

10 points
JA
JasperCarter0986
Replying to JuliaBrown0935

I'd compare the two concepts on the same incoming mix first. Otherwise the oriented option may arrive with tidy prepared boxes while the other gets the real queue, and the cost comparison will be flattering for entirely the wrong reason.

12 points
JU
JuliaBrown0935
Replying to JasperCarter0986

Agreed, Jasper. Same incoming mix; any orienting work included. Sam and Dominic, failed pickup and recovery are in the requested scope. Thanks, Hassan, packing spotted exactly that leftover-carton issue in our own flow

8 points
SA
SamBaker0507
Replying to JuliaBrown0935

Who deals with those failures during the trial?

12 points

Discussion closed

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