JoBrooks0853 · 28 Jul 2026, 19:03 UTC
Ask for stock and separate dispatch for each missing kit line, not just the extra cable.
15 pointsAttach the agreed contents and your receipt check, with fitted items separated from additional spares. Otherwise a photograph of an installed component can keep being offered as an answer to a different quantity question.
9 pointsI have the contents promise and receipt list. I've sent both with a request for availability and a standalone dispatch proposal for the complete missing kit. No date agreed.
23 pointsWho is keeping the missing kit visible to maintenance while purchasing chases it?
22 pointsAnd distinguish a supply proposal from a confirmed parcel. That internal note should not gain an expected arrival just because Jo has requested separate shipment.
12 pointsRight. I meant request dispatch, not record dispatch. Stores should still show absent.
6 pointsStores owns the outstanding list and maintenance has it for the nest-placement readiness review. Seller has acknowledged the kit contents but hasn't answered availability. The fitted cable is not counted as the missing spare.
0 pointsKeep that readiness review separate; the seller's acknowledgement doesn't decide what spare cover your workshop needs.
10 pointsShould they offer a credit later, compare it with obtaining the identified complete kit, including availability, before deciding. There is no credit offer in your account yet, so that remains a possible option rather than progress to report.
20 pointsStill no stock answer or parcel reference. I've asked the sales contact to allocate someone to the missing-kit request. Stores record unchanged, and no alternative purchase or credit agreed.
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