our UR5e job request clears before the application accepts it
DineshBrooks0821 · 25 Jun 2025, 17:16 UTC
21 replies
Get the PLC and application people to draw the same sequence, with one writer for each signal. A request cleared by elapsed time can disappear without either side ever agreeing that work was accepted.
16pointsPLC owns request, application owns result, but there is no receipt acknowledgement. The current notes use complete for both receiving the request and finishing inspection. I have highlighted those two meanings.
14pointsTwo different events deserve two different names.
13pointsAnd the operator needs to know which wait matters. Waiting for acceptance and waiting for a result may send them to different people. A perfect signal table can still produce a useless screen.
3pointsCould you capture one missed request before changing the design? I mean the PLC transition and the application's observation interval from the same occurrence, so the proposed repair has a specific case to reproduce.
12pointsWe have that trace. The request rises and falls between two application polls. No application acceptance or inspection start is recorded for that occurrence.
23pointsThat's a useful test case. Now add disconnect after acceptance, result while disconnected and restart with a request already present. A longer pulse alone leaves those cases waiting for you.
22pointsWho decides whether an uncertain inspection can be repeated?
16pointsThe shift lead, with the controls maintainer handling unresolved state. The draft currently says retry permitted after review, but it does not say how that decision is recorded.
19pointsI would not hide the missing record inside after review. The person on the next shift needs to see which item was reviewed and what was decided. Otherwise every change of shift starts the argument again.
22pointsDoes the proposed request include an identity that returns with its acknowledgement and result? The trace shows why this request was missed, but a later old response could still be mistaken for new work.
13pointsYes, specify identity through the whole exchange, including a restart boundary. A number that resets locally while the other side retains old results is an invitation to a very plausible wrong answer.
6pointsThe two owners are adding run and request identity to the proposed interface. Review decisions will refer to that identity and the physical item. We have not changed the deployed exchange yet.
9pointsThanks. That gives the shift lead something identifiable.
14pointsI still want the screen walked through by an operator. Developers can agree that retained means retained and miss that the person sees only a frozen green box with no explanation.
10pointsDinesh, has the draft been tried with someone who was not in the design discussion? Interested whether they can distinguish waiting from needing a review without extra verbal help.
11pointsTwo operators reviewed screen mockups. Both read request accepted as inspection passed, so the labels need changing. They did understand the named review contact and item reference.
14pointsThat's an expensive misunderstanding caught on cheap paper.
23pointsTry the revised labels with the same failure sequence, not only the clean run. Include who clears the reviewed condition, so fixing the wording doesn't leave them stuck at a better-described wait.
10pointsRevised draft distinguishes received, inspecting and result, with the review state separate. Controls has the clearing rules and test cases. Joint testing and operator practice remain outstanding.
18pointsDiscussion closed
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