Our FR5 instructions send maintenance to a button that is not there

AnikaAdams0160 · 23 Oct 2025, 14:34 UTC

Closed
AN
AnikaAdams0160
I am sorting a separate inspection handover and the pictured screen has a Next Housing button ours lacks. Three PDFs, three slightly different screens, no revision on any of them. Which do I keep?

17 replies

NO
NoraAli0235
Replying to AnikaAdams0160

None as authoritative yet. Ask which installed version each picture belongs to.

18 points
JA
JasperAli0203
Replying to AnikaAdams0160

Do not throw the other copies away. We inherited an old screen image that explained an operator's description after the current manual had everyone looking in the wrong place. Label unverified copies and keep them out of the working instructions.

11 points
AM
AmaraBarnes0600
Replying to JasperAli0203

Jasper, that is useful, our stores folder tends to make the newest email attachment the winner regardless of what is installed.

21 points
AN
AnikaAdams0160
Replying to NoraAli0235

The integrator says PDF two is current, but its screenshot still has the extra button. I have asked them to match it to our installed program, not just pick a file

-9 points
NO
NoraAli0235
Replying to AnikaAdams0160

Good. Newest PDF and matching program aren't interchangeable.

7 points
NA
NaomiBarnes0593
Replying to AnikaAdams0160

What does the missing button do in the instructions? If it releases an inspection decision, that section cannot remain in use with a handwritten guess.

-1 points
JA
JasperAli0203
Replying to NaomiBarnes0593

Naomi, an annotated screenshot can be a useful operator aid once it is checked. I would not ban annotations altogether. The trouble is using them to invent a function nobody has confirmed.

20 points
NA
NaomiBarnes0593
Replying to JasperAli0203

Agreed on checked annotations. I meant a guessed replacement for this particular action. What does the text actually tell the operator to do, Anika?

8 points
AN
AnikaAdams0160
Replying to NaomiBarnes0593

It says the button requests another housing after the result is recorded. Our cell uses a PLC request instead. Integrator has confirmed the picture came from their demonstration screen, not our installation.

8 points
AM
AmaraBarnes0600
Replying to AnikaAdams0160

Does the fixture shown belong to the demonstration as well, Anika, or can stores still use the insert picture to identify your spare?

13 points
NO
NoraAli0235
Replying to AnikaAdams0160

Also get the called routines. A correct screen won't replace the missing program handover.

17 points
JA
JasperAli0203
Replying to NoraAli0235

For our operators I would prefer one checked page about the actual request and what to do when it is not accepted. The full program package belongs with maintenance, not in a pile beside the loading position.

16 points
AM
AmaraBarnes0600
Replying to JasperAli0203

Same here, though I would put the insert identity on that working page too, because the wrong spare can arrive with very convincing paperwork.

0 points
AN
AnikaAdams0160
Replying to AmaraBarnes0600

Amara, the photo is also the demonstration insert. Our installed one is marked H4 and matches the stores drawing; I have given them that identification for the replacement page.

5 points
NO
NoraAli0235
Replying to NoraAli0235

Did anyone verify the full package opens with your maintenance account?

19 points
AN
AnikaAdams0160
Replying to NoraAli0235

Not yet. The replacement operator page has been checked against our setup, and the program files have arrived. Opening and dependency checks are still on maintenance's list.

12 points
NA
NaomiBarnes0593
Replying to AnikaAdams0160

Has the person covering the other shift seen the corrected page? They may still have a printed copy of the demonstration instructions.

14 points

Discussion closed

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