The refurbished UR5e price is tempting, the inspection scope is absent

JamieAli0208 · 23 Aug 2026, 02:14 UTC

Reply to discussion
JA
JamieAli0208
I'm considering a refurbished UR5e for rigid-plastic-spacer tray loading. Listing says inspected, price looks attractive, but I've seen no scope or results. What should I ask before paying to collect it (not after it reaches the workshop)?

11 replies

EL
ElliotAdams0161
Replying to JamieAli0208

Request a dated report tied to the offered unit, with checks, findings and exclusions.

9 points
AN
AnilBrooks0810
Replying to ElliotAdams0161

Ask what equipment and documentation are included, and what refurbishment work was done. An inspected arm without the expected controller, cables or usable records is a different purchase from a complete assessed package.

20 points
JA
JamieAli0208
Replying to AnilBrooks0810

Asked for the unit-specific report and package inventory. Listing photographs are the only evidence so far; I have not paid or arranged collection.

22 points
CH
ChenBarnes0529
Replying to ElliotAdams0161

Do they offer an independent inspection before collection? I would want any demonstration conditions and limitations stated too, so a brief unloaded movement is not sold to you as proof it suits the spacer job.

5 points
EL
ElliotAdams0161
Replying to ChenBarnes0529

Keep condition assessment separate from suitability for your complete application.

15 points
AN
AnilBrooks0810
Replying to JamieAli0208

And identify support availability for the supplied configuration. A low collection price may still leave you without somebody able to assess a fault or provide the applicable documentation later.

4 points
JA
JamieAli0208
Replying to ChenBarnes0529

Seller returned a generic inspection checklist with no unit identity or findings. They confirm controller and pendant are included, but have not identified software or refurbishment work. Independent inspection question unanswered.

7 points
CH
ChenBarnes0529
Replying to JamieAli0208

A blank checklist is a description of possible work, not evidence that work was done. Have they offered to produce the unit-specific findings, or are they asking you to decide from the checklist?

2 points
EL
ElliotAdams0161
Replying to JamieAli0208

Do not let the package inventory answer close the condition-report question.

14 points
JA
JamieAli0208
Replying to ChenBarnes0529

They want a collection commitment before discussing inspection access. I have declined to proceed on that basis. Attractive price still, but the condition evidence I asked for is missing and no payment made.

5 points
AN
AnilBrooks0810
Replying to JamieAli0208

Keep the enquiry record with that decision. It states why this offer was not acceptable to you without turning missing evidence into a claim that the machine is defective.

4 points

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