PriyaBarnes0568 · 19 Apr 2025, 20:17 UTC
Record exactly that: main equipment received, spare outstanding. Don't tick a box that says the whole ordered kit is present when it isn't. What does your receipt form actually say?
16 pointsOne box for complete delivery. That's the problem.
9 pointsAsk purchasing to record the exception against the order and deal with that form. A comment in your maintenance notebook won't help if their system says everything was received
23 pointsThey've logged the missing adapter separately. Seller still owes a date.
19 pointsHas the seller agreed that the additional adapter is outstanding? We once had stores chasing a spare while sales believed the fitted item completed the quantity.
14 pointsYes. Written confirmation says one additional adapter. No argument about quantity, just endless next shipment.
9 pointsThen ask whether it's made, packed, or still waiting on somebody else. Next shipment isn't an answer to any of those questions
6 pointsThis discussion is closed to new replies after six months without activity. Last activity: .