The FR5 clip hides the pads we agreed to buy

EmmaChen1159 · 6 Mar 2026, 16:08 UTC

Closed
EM
EmmaChen1159
Twenty-three days asking for our contact pads sorting the identified sample pieces, and the new clip hides the tool behind the tray. I can't link it to our package either. What did they think this would answer?

4 replies

GR
GraceBell0668
Replying to EmmaChen1159

Did they show the ordered pads anywhere in that recording, or only in separate photographs? I'd make that missing link the next question.

13points
EM
EmmaChen1159
Replying to GraceBell0668

Only separate photos. Technical contact has now admitted the moving clip uses a stock pad set, not our agreed one. I've asked for the actual ordered assembly doing pickup through release.

0points
GR
GraceBell0668
Replying to EmmaChen1159

Have they said the ordered set is fitted and ready to record? No point arranging better camera angles around the wrong tooling again.

18points
EM
EmmaChen1159
Replying to GraceBell0668

Ordered set is now fitted and identified in the replacement recording. It shows pickup and transfer, then cuts before release. Identity question answered; agreed demonstration still incomplete. I've sent the exact missing part back to the technician.

19points

Discussion closed

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